Before beginning my career in residential property management (RPM), I worked in retail while completing my degree. Working in retail gave me experience and a strong appreciation for customer service and sales, and an internship in commercial real estate gave me insight into the RPM industry.
Even though I’d spent 20 years in the Army, there was one challenge I hadn’t trained for: transitioning into civilian life. Then I found the perfect career path for a veteran — in residential property management.
I’m Kim O’Keefe, Property Manager for The Dolben Company and an ambassador for RPMcareers.org. Direct access to RPM Careers ambassadors is an innovative element of RPMcareers.org. Spanning all industry career types, backgrounds, and experiences, RPM ambassadors provide website visitors with a personal connection to the industry and enhance the credibility of the site.
When I graduated from Ball State University, I ended up in a struggling job market where finding employment was nearly impossible. I started searching for careers and apartments in the Indianapolis area, never thinking I’d find both at the same place!
I started my first job in the restaurant industry as a bus boy, and eventually transitioned into serving. It was definitely a fast-paced work environment, and I never left without breaking a sweat. I always cared more about providing great service than about how much I made in tips.
I never expected to work in the RPM industry. I moved around a lot in my early career, and RPM luckily fell into my lap. My first job out of college was doing marketing and recreation programming in St. Louis, Mo. From there, I had a brief stint in magazine advertising, and then I changed courses to teach college tennis programs.
When people visit RPMcareers.org, they meet me! I’m Julie, the RPM Careers ambassador featured on the home page of the National Apartment Association’s new website designed to bring talent to our industry.
Whether it’s through digital advertising, the new RPM Careers Facebook page, or word of mouth from National Apartment Association members and supporters, thousands of applicants are headed to RPMcareers.org to find their new career path. They are also connecting with RPM Careers ambassadors — industry professionals like me — to learn more about residential property management.