How did I get into residential property management? I was looking for an apartment — and found my new career. When the property manager who was showing me a residential community asked if I wanted to be a leasing consultant, I didn’t know much about the industry. The more I learned, the more I realized that RPM was a great fit for me.
As a financial analyst for WinnResidential, and an industry professional working and growing in RPM for three years, I recently joined RPMcareers.org’s Ambassadors program to help bring the next wave of talent to our industry.
My residential property management (RPM) story started a bit earlier than most: My mother was a property manager and my father owned an industry vendor company, so you could say I was born into it! With family ties giving me such a strong connection to the industry, it’s no wonder that I’m now an RPM Careers ambassador.
Before beginning my career in residential property management (RPM), I worked in retail while completing my degree. Working in retail gave me experience and a strong appreciation for customer service and sales, and an internship in commercial real estate gave me insight into the RPM industry.
Even though I’d spent 20 years in the Army, there was one challenge I hadn’t trained for: transitioning into civilian life. Then I found the perfect career path for a veteran — in residential property management.
I’m Kim O’Keefe, Property Manager for The Dolben Company and an ambassador for RPMcareers.org. Direct access to RPM Careers ambassadors is an innovative element of RPMcareers.org. Spanning all industry career types, backgrounds, and experiences, RPM ambassadors provide website visitors with a personal connection to the industry and enhance the credibility of the site.
When I graduated from Ball State University, I ended up in a struggling job market where finding employment was nearly impossible. I started searching for careers and apartments in the Indianapolis area, never thinking I’d find both at the same place!
I started my first job in the restaurant industry as a bus boy, and eventually transitioned into serving. It was definitely a fast-paced work environment, and I never left without breaking a sweat. I always cared more about providing great service than about how much I made in tips.