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Maintenance

Education and Training for Maintenance Technician Careers

Many maintenance technicians begin their careers with a degree or equivalent education from a community or technical college. Many enter the industry with high school career and technical training. The Certificate for Apartment Maintenance Technicians (CAMT) is available through local apartment associations and community and technical colleges.

Qualities of a Successful Maintenance Technician

  • Technical Skills: Ability to use power tools and other maintenance equipment
  • Communication: Writing and speaking skills to provide written follow-up on maintenance requests and to explain the status of maintenance requests to residents (maintenance staff do not run around with keys).
  • Prioritization: Ability to identify the maintenance requests that require an immediate or emergency response, complete routine maintenance requests in the order in which they were submitted and perform preventive maintenance
  • Friendliness: Ability to greet residents and prospective residents and make them feel that they are a part of welcoming and friendly community
  • Caring: Understanding how maintenance issues can create inconvenience for residents Ownership: Taking responsibility for and pride in your work
  • Self-Motivation: Ability to work, troubleshoot, and problem-solve independently
  • Learn more about maintenance by downloading this brochure.

Maintenance Technician Annual Base Salary Range*

One of the RPM industry’s great benefits is compensation for your knowledge and growth, no matter which career path you choose.

  • Entry Level: $30,200 – $36,200
  • Experienced: $36,200 – $54,000
  • Regional Supervisor: $66,800 – $90,900
  • Work Hours: Full time
  • Housing Benefits: Some employers offer rent reduction of 20–100
  • Benefits: Health insurance, life insurance, retirement plan, tuition assistance
  • Additional Earnings: Overtime pay and bonus pay, 4–10 percent of salary

*Source: CEL & Associates 2013 Real Estate Compensation Survey; exact salaries depend on geographic location, relevant experience, and company policy.

The Benefits of Working
in Residential Property Management

Benefits

In addition to higher than average salaries, careers in residential property management offer health insurance including medical, prescription drug, dental, and vision coverage; paid holidays.

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Advancement

Careers in residential property management offer many possibilities and the opportunity for lifelong learning and career development. 

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Growing Industry

There has never been a better time to start a career in residential property management (RPM).

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Team Environment

Working in a team atmosphere allows you to build strong relationships with co-workers while developing your leadership abilities.

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Working With People

No matter the career path, interpersonal relationships are essential in the apartment industry. Your interactions will range from your colleagues and residents to suppliers.

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